Profile image
열일하는 지아
28 Aug 2020
Views 254

All of the digital files are non-refundable once you purchase.

So please be sure the options of the products  before you purchase.


Thank you.

Profile image
열일하는 지아
28 Aug 2020
Views 348

We highly recommend you to use Safari app for download the files.

If not, there can be some errors when you import the file to the goodnotes app.


1. You can find the 'download' button on your 'mypage' - it's on the top menu.

2. Click 'download'

3. Please check your 'download' folder in the 'file' app.



Thank you.

Profile image
열일하는 지아
28 Aug 2020
Views 383
First of all, all of our products are digital files.


You can download the files on your 'mypage'- you can find the menu on the top - right after you purchase.

Please be noted that we don't send them through e-mail additionally.


Thank you.